Is Your B2B Website Losing Sales to Poor Design?

According to Gartner research, 77% of B2B buyers describe their purchase experience as extremely complex or difficult. 90% of users immediately exit sites with poor web design, making first impressions critical for B2B conversion success.

Unlike B2C customers who make quick purchase decisions, B2B buying committees typically involve 6-10 decision-makers navigating complex approval processes. Your website design must accommodate multiple stakeholders, detailed product research, and extended buying cycles that can span months.

Our platform-agnostic B2B website design audit reveals hidden conversion killers across Adobe Commerce, Shopware, BigCommerce, and Shopify Plus stores, delivering actionable recommendations that increase qualified lead generation by up to 43%.

of B2B buyers describe their purchase experience as extremely complex or difficult

of users immediately exit sites with poor web design

increase in qualified lead generation with Atwix’s B2B website audits

Comprehensive B2B Website Design Audit Services

Get an expert evaluation of your B2B eCommerce platform’s design effectiveness, regardless of your current technology stack.

Multi-Platform Design Analysis


Complete assessment covering Adobe Commerce, Shopware, BigCommerce, and Shopify Plus with platform-specific optimization recommendations that leverage each system’s unique B2B capabilities.

B2B User Experience Evaluation


In-depth analysis of complex B2B buyer journeys, including account hierarchies, approval workflows, bulk ordering processes, and multi-user access patterns that are critical for business sales.

Conversion Funnel Optimization


Systematic review of your B2B conversion paths from initial product discovery through quote requests, focusing on reducing friction in extended sales cycles typical of business purchasing.

Mobile B2B Experience Assessment


Comprehensive evaluation of mobile responsiveness for B2B use cases, ensuring field sales teams, procurement managers, and mobile decision-makers can effectively navigate your platform.

Industry-Specific Design Review


Specialized analysis for manufacturing, distribution, and industrial sectors with recommendations tailored to technical product catalogs, complex specifications, and industry compliance requirements.

Performance & Technical Optimization


Complete technical assessment including page speed analysis, Core Web Vitals evaluation, and performance bottlenecks that impact B2B user experience and search engine rankings.

Our Proven B2B Design Audit Process

Atwix’s B2b Website Design Audit Process

Our systematic methodology uncovers design issues that impact your B2B conversion rates and revenue growth.

Stakeholder Discovery & Analysis

We begin by understanding your B2B customer personas, buying processes, and business objectives. This includes analyzing your current customer data, identifying key user roles, and mapping complex B2B decision-making workflows.

Comprehensive Design Assessment

Our experts conduct a complete evaluation of your website’s visual hierarchy, navigation structure, and content organization. We assess how effectively your design supports B2B-specific needs, such as product comparison, technical specifications, and access to detailed documentation.

User Journey Mapping

We trace critical B2B user paths from awareness through purchase, identifying friction points, abandoned processes, and opportunities to streamline complex business buying experiences across all device types.

Conversion Rate Analysis

Data-driven evaluation of your current conversion performance compared to B2B industry benchmarks, with specific focus on quote requests, sample orders, and lead generation metrics that matter most to B2B success.

Technical Performance Review

Complete assessment of site speed, mobile optimization, and technical SEO factors specifically impacting B2B buyers who often research extensively before making purchase decisions.

Detailed Recommendations Report

You receive a comprehensive audit report with prioritized action items, including specific design changes, technical optimizations, and B2B conversion improvements with projected ROI estimates.

The Hidden Costs of Poor B2B Website Design

Poor UX costs businesses $100 billion annually in lost revenue and customer churn. For B2B companies, the stakes are even higher due to the complexity of sales processes and the high value of transactions.

Key reasons your B2B website needs a design audit:

18% of B2B buyers abandon purchases due to complicated checkout processes

75% of B2B buyers now prefer rep-free, self-service experiences

The average B2B eCommerce conversion rate remains at only 1.8%, indicating a massive optimization opportunity

Site search optimization can increase conversions by 43% for B2B commerce platforms

Proven Results from Our B2B Website Design Audits

Real outcomes achieved by B2B companies after implementing our design audit recommendations.

43% average increase in qualified B2B lead generation within 6 months

400% potential improvement in conversion rates through B2B UX optimization

89% improvement in mobile B2B user experience scores

230% growth in B2B sales for manufacturing and distribution clients

3.2x increase in average order value through optimized product presentation

Frequently Asked Questions

Got some questions? We’re here to answer. If you don’t see your question here, drop us a line with out Contact form.

What platforms do you audit for B2B design effectiveness?

We conduct comprehensive B2B design audits for Adobe Commerce, Shopware, BigCommerce, and Shopify Plus. Our platform-agnostic approach ensures recommendations that maximize your current technology investment while identifying opportunities for future enhancement.

How long does a B2B website design audit take?

Most comprehensive B2B design audits require 2-4 weeks, depending on site complexity and platform configuration. You’ll receive weekly progress updates and a detailed final report with prioritized recommendations and ROI projections.

What makes B2B design audits different from standard website audits?

B2B design audits focus on complex buying processes involving 6-10 decision-makers, extended sales cycles, and business-specific functionality, such as bulk ordering, custom pricing, and approval workflows, that don’t exist in B2C commerce.

Do you provide ongoing support after the audit?

Yes, we offer implementation support and ongoing optimization services to help execute audit recommendations. Many clients work with us on a long-term basis to continually improve their B2B conversion performance and adapt to evolving business needs.

What ROI can we expect from implementing audit recommendations?

Our B2B clients typically experience a 43% increase in qualified leads, a 400% improvement in potential conversion rates, and a 230% average revenue growth within 6-12 months of implementing prioritized audit recommendations.

Comprehensive Technical Capabilities

Beyond design assessment, we provide a comprehensive technical evaluation, including ERP integration analysis, API performance review, and enterprise system compatibility assessment, all of which are critical for B2B operations.