Ok, you have installed OroCRM, configured your development environment, worn headphones with your favourite music and still don’t know what to start with… Let us help you a bit.

As you may already know – Zendesk is a great solution for support. So why won’t we integrate it with the great e-commerce platform – Magento? In this blog post we describe the complete process of setting up Zendesk for Magento and getting the Magento contact form to create support requests within Zendesk.

There’s no unbreakable protection. You may have the hosting provider with a great security: firewalls, antiviruses, malware protection etc., but.. Are you sure that your home/office computer is protected enough, and your neighbor is absolutely trusted person? It worth nothing to grab saved passwords, cookies, RSA keys from some computer and get an ability to access secured remote area. Recently, we’ve noticed that some sites were affected by the exploit which sends customers credit card numbers to a remote site. It’s useful to check your own site because you might not even guess about the ‘gremlin’ in your Magento installation.

The Magento RegionUpdater is a prototype class, which operates with simple but very useful feature such as country/region options in the multiple Magento address forms. The main goal of this article is to show the way of the soft prototype objects manipulation and, especially, Magento prototype objects without updating
standard Varien JavaScript files.

We think there is no need to introduce the most “favorite” developer’s browser – Microsoft Internet Explorer 8. So, if you have ever had a need to debug some HTML or JavaScript issues in IE using Mac, you’re welcome to read our article. Here we focus on how it can be done in native Mac OSX environment. This topic covers building and installing Wine translator and installation of IE8 on the top of it.

You can find several articles which are related to adding columns to Magento admin grids in Atwix blog. However, not everything is fully covered, and our readers keep asking how to add SKU, Products columns, etc. So, let’s take a closer look at this topic.

From time to time, we have to manipulate with the messages in Magento. It is really easy if you just change the message text – in this case, you can simply open a corresponding translation file in the current package “locale” directory or “app/locale” with your favorite text editor and change an appropriate message without editing any template files.

As everyone who uses Magento knows, in most cases after each order, the customer receives an order confirmation email which contains some useful information about an order that has been just placed. However, sometimes, it would be great to provide some additional information alongside with an order confirmation – such as payment information. There are some ways in Magento for extending emails with custom info, but often they require a lot of time and deep technical knowledges. Let’s leave these ways for people who has an extra time and review the simple and fast way how to add an invoice information to the order confirmation email.

If you are a web developer, there’s one thing you are doing from day to day, no matter how good you are. You can write a good code, and you may know your work like a pro, but usually you have to integrate your solutions into different systems which were, unfortunately, created by someone else. Here we meet the thing that can turn into the nightmare for you if you are following a wrong way – the debugging.

This time, topic of our article is “Collections”, a great key to data manipulation in Magento. All of the developers are able to use and operate this powerful instrument. Isn’t it cool to be able to grab all needed data from the database tables with no SQL? We can find many articles and tutorials in the WEB explaining collection features, but the main goal of our article is a discussion of the situations when the collections become a serious trouble for a developer.